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Smart Physio Practice operates as a private practice providing treatment for self-paying patients as well as patients with private health insurance. 

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If you are looking to claim the cost of your physiotherapy treatment from your insurance company, here is a list of what you need to do:

• Check policy treatment coverage;

• Check policy excess;

• Check the date of the year-end of the policy;

• Call your insurance company and explain your condition;

• Write down the date, time, and name of the person to whom you spoke;

• Obtain an authorisation or a claim number for your treatment; and

• Call us or book an appointment online

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The details of each insurance policy differ, so whilst this is general guidance, you will need to check the details for yourself.

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SMARTPHYSIO is registered and recognised by most major UK Private Medical Insurance Companies, including:​

• ALLIANZ

• AVIVA

• AXA/PPP

• BUPA https://finder.bupa.co.uk/Consultant/view/79141

• BUPA INTERNATIONAL

• CIGNA

• CS HEALTHCARE

• EXETER FAMILY FRIENDLY

• FIRST ASSIST

• FREEDOM

• HEALTH ONLINE

• HSA

• PPP INTERNATIONAL

• VITALITY (usually you pay and then claim back from Vitality)

• WPA

If you're not covered by your insurance policy, then you can still come to us as a private patient, and we'll help you on your road to recovery.